Allens Training Quality Assured

Mental Health First Aid Course


The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909.

  • 11244NAT – Course in Mental Health Support for First Responders
  • NAT11244001 – Develop knowledge of mental health support for first responders
  • NAT11244002 – Provide mental health support to first responders

To view full unit details please visit


Training and assessment delivered on behalf of Allens Training Pty Ltd RTO 90909

Please click this link to view the Allens Training Pty Ltd Student Handbook for this course.

A Training can also be found on the website.

Mental Health First Aid

Mental Health First Aid

Course Overview:

Mental Health First Aid Course is a specialized program that highlights the significance of mental health awareness, intervention strategies, and supportive approaches. This comprehensive training is specifically designed for emergency services personnel, such as police officers, firefighters, paramedics, and other individuals who are the first to respond in critical situations. We place a strong emphasis on building resilience and equipping you with practical tools to effectively manage the mental health impacts that arise from responding to crises.

Our Mental Health First Aid Course is open to anyone who wishes to gain a better understanding of the mental health challenges faced by first responders and learn how to offer support. It provides a safe space where your experiences will be acknowledged and your well-being will be prioritized.

By completing the Mental Health First Aid Course, you will acquire the necessary skills and knowledge to recognize signs and symptoms of mental health concerns in individuals. You will also learn how to respond and provide support effectively. While this course is similar to a first aid course, it specifically focuses on mental health. Your role will be is to offer care and support until mental health professionals can take over.

Why Take This Course?

1. Tailored for First Responders: This course provides specialized support and training to address the distinct mental health challenges encountered by first responders.
2. Practical Strategies: Acquire practical techniques and methods for efficiently handling stress and trauma in personal and professional settings.
3. Peer Support: Gain the knowledge on how to assist your coworkers and associates during challenging times, cultivating an environment of fortitude and solidarity.
4. Intervention Techniques: Gain the knowledge necessary to recognize and address mental health emergencies, ensuring individuals in crisis obtain the assistance required.
5. Professional Development: Master the essential field of mental health support to enhance your skill set and propel your career forward.

Course Structure:

1. Understanding Mental Health: Acquire a thorough understanding of mental health principles and their relevance to individuals in emergency services. Develop the ability to identify indicators of prevalent mental health conditions and the elements that contribute to their emergence.

2. Mental Health Strategies and Tools: Discover a range of approaches and resources for effectively handling stress and trauma. This module encompasses methods like mindfulness, developing resilience, and implementing stress management techniques.

3. Intervention and Support Techniques: Discover the essential skills to recognize and evaluate mental health emergencies in real-life situations. This module encompasses strategies for intervening effectively and the step-by-step procedure for directing individuals towards additional assistance.

4. Peer Support and Counseling: Explore the significance of peer assistance and strategies for fostering a supportive atmosphere among coworkers. Enhance your abilities in active listening and counseling.

5. Self-Care for First Responders: Recognize the significance of self-care and preserving your mental health. Acquire the skills to set healthy boundaries and handle stress effectively.

Who Should Enroll:

1. Emergency Service Personnel: Different professionals, like police officers, firefighters, paramedics, and other first responders, often face high-pressure scenarios.

2. Team Leaders and Supervisors: Leaders in emergency services who are tasked with ensuring the mental wellness of their team members.

3. Human Resources and Management Staff: Individuals accountable for the welfare of emergency response units.

4. Mental Health Professionals: Individuals who collaborate closely with emergency personnel and require specific expertise in this field.

Benefits of Completing the Course:

1. Enhance Awareness: Acquire an extensive comprehension of mental health concerns and their influence on individuals working in emergency response roles.

2. Improved Interventions: Obtain the necessary skills to offer prompt and efficient assistance during mental health emergencies.

3. Stronger Peer Relationship: Build stronger relationships and cultivate a supportive environment within your team.

4. Self-Care Mastery: Acquire the skills to maintain your mental well-being, empowering you to excel in your professional responsibilities.

Schedule Your Booking Now!

Get ahead and schedule your Mental Health First Aid Course enrollment now! To enroll, simply click the “Book Online Here” button above or simply click this link and follow the instructions.

Mental Health First Aid Course
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The fee for this Mental Health First Aid Course is $150 (GST free) per person – book with a group to receive a discount

Group/company bookings only, please contact us for a free quote on 1300 707 677

Refund and fee protection policy, including cooling-off period – please refer to the Student Handbook

Payment Terms – Payment for individual participants is upfront, group booking payment terms are based on agreement between the client and service provider.

OPTION 1: Face to Face – 6 hours (minimum) full face to face course.

OPTION 2: Online Training with Face-to-Face Assessment – 90 minutes (minimum) face to face assessment with the addition of self-paced learning to be completed prior to attending the face-to-face course.

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health

Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

This certificate does not require renewal.

No work placement will be required as part of this course.

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the Student Handbook for all details relating to your rights and responsibilities including complaints and appeals. 


All learning activities are contained in the online course and may be presented in a variety of formats. This may include, but is not limited to: video presentations, slide presentations, online learner manuals, fact sheets, and other downloadable documents.

Practical task demonstrations:

  • Case Study: Demonstrate an understanding of mental health
  • Scenario 1 – Provide Support for a mental health concern
  • Scenario 2 – Provide Support for a mental health crisis

Theory assessment – A written assessment consisting of multiple choice and short answer questions. All questions must be completed.

Mental Health First Aid Course


We’ve included a link to our Free First Aid Charts, where you can download our Child Protection chart for free.  Our First Aid & CPR Charts can be printed off or shared with your friends.

If you are also interested in attending our First Aid Course to learn more, you can see our upcoming dates here – Booking Calendar.  All of our First Aid and CPR Courses are delivered in accordance with the Australian Resuscitation Council (ARC) Guidelines.

For more information on available CPR Courses or First Aid Courses on offer, please call 1300 707 677 or visit our website


Your Mental Health First Aid Course can be packaged with other courses of your choice. Please contact A Training for a free quote on course packages and receive significant savings. Call us to make an arrangement suitable for you 1300 707 677.

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