ONLINE COURSES

To book into our 100% online courses, please view the individual courses on offer. Please select a course to participate in and follow the prompts to book and pay.

Once you have booked and paid for your session, you will receive a confirmation email that will include the link for you to complete your enrolment and online learning.

This delivery mode of training is not for everyone. It is most suited to course participants that are comfortable with online learning.

All students must have completed the online theory learning and assessment component prior to receiving their course achievements.  Please review each online course page for which achievement is received after successful completion.

For more information, please contact our Customer Service Team on 1300 707 677.

The course fees are listed as per individual online courses page.  Please note, costs associated with our 100% Online Training courses are non refundable once a booking has been completed via our website.

The online components contain the background theory and participants will need to successfully answer assessment questions.

The online leaning consists of series of modules including:

• Presentations
• Flipping books
• Videos
• Assessments (Quiz)

It is recommended that you start at the top and work your way through the modules. Each module will build on your learning. Each of these modules need to be 100% completed. To assist with understanding your progress through the online learning the modules are colour coded. A blue module has not been started, a yellow module has been started but not finished, and a green module has been completed.

This colour coding allows you to easily see what modules you have completed and which ones you have not.

For the presentation and video modules to turn green they must be watched in full. The system will not allow you to fast forward or skip through modules.

Depending on the course you are completing the assessment quizzes come across four different types of questions:

1. Multiple choice
2. Written short answer
3. File upload
4. Video upload

Some of these question types may be marked by an assessor. If any of your answers are incorrect, the assessor will return the question to you with feedback so that you can resubmit. This is all done via Training Desk.

Once all the modules have been completed (and have turned green) a notification will pop up in the main menu advising that the online learning has been completed.

If you are having trouble with any aspects of the online learning, please get in touch with our Customer Service Team on 1300 707 677.

Some of the common issues are listed below:

• Google Chrome Browser: Our online learning platform best operated in Google Chrome. Please use this browser to complete your online learning.
• Module Timer: If you have a module or modules that have not turned green, please navigate to the module to allow the timer to finish and then click the ‘next’ button.

To participate in your desired online course, you will require:

• Reliable internet connection; and
• A computer, laptop, tablet or mobile device

The course fees include all costs for your training. Please note, costs associated with our 100% Online Training courses are non refundable once a booking has been completed via our website.